Shipping policy

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Delivery Time

We currently offer Standard Shipping to all destinations. Estimated delivery times are:

• Domestic: 3-5 business days
• International: 10-20 business days (varies by destination)

Delivery times are estimates and not guaranteed, as they depend on the shipping carrier and customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Package weight and dimensions
• Destination country

All shipping charges are clearly displayed before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through our shipping partner's website.

Customs & Import Taxes

International customers may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We cannot predict what these charges might be.

Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address information or failure to pay customs fees, we will contact you at the email address provided. Additional shipping fees may apply to resend the package.

Damaged or Lost Packages

If your package is lost in transit or arrives damaged, please contact us immediately at [email protected] with your order number and details. We will work with the shipping carrier to resolve the issue.

Shipping Restrictions

We currently ship to most countries worldwide. If we are unable to ship to your location, you will be notified during checkout.